Privacy Policy

Effective Date: 2023-10-01

At Novato Appliance Pros, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

Information We Collect

We collect personal information that you provide directly to us, such as your name, email address, and phone number when you request our services.

We may also collect information about your appliances and service history for better service delivery.

How We Use Information

We use your information to provide and improve our services, communicate with you, and process your requests.

Your data may also be used to send you promotional materials, with your consent.

Cookies and Tracking

Our website uses cookies to enhance your experience. Cookies are small text files stored on your device.

You can manage cookie preferences through your browser settings.

Analytics and Third-Party Tools

We may use analytics tools to understand website usage and improve our services.

These tools may collect data about your interactions with our site, but we do not share personally identifiable information with them.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties.

We may share your information with service providers who assist us in delivering our services, under strict confidentiality agreements.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy.

When no longer needed, we will securely delete or anonymize your data.

Data Security

We implement reasonable security measures to protect your information from unauthorized access and disclosure.

However, no method of transmission over the internet or electronic storage is 100% secure.

User Rights

You have the right to access, correct, or delete your personal information at any time.

To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not intended for children under 13 years of age.

We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices.

Any changes will be posted on this page with an updated effective date.

Contact Us About Privacy